Account Manager
With their extensive product knowledge and understanding of industry trends, Account Managers seek out new business, communicate directly with clients and prospects, understand their needs, and recommend products or services that maximize value.
Responsibilities:
- Research and bring in new business and prospects seeking automation engineering services
- Manage and develop strong relationships with assigned customer accounts by understanding clients' needs, production, goals and outlook through frequent visitation and communication
- Create quotations and manage project schedules, budgets and marketing strategies
- Work closely with and support engineering throughout projects' timelines, by working with suppliers, subcontractors, and administration
A successful Account Manager will:
- Present and demonstrate the value of products and services to prospective buyers
- Compile and analyze data to discover trends
- Stay current on company offerings and industry shifts
- Develop sales strategies and set individual quotas
- Build long-lasting, amicable relationships with contacts to create a better customer experience
- Professionally resolve complaints and concerns
- Provide excellent post-sales support to increase customer dedication
- Respond to issues quickly and aim for complete customer satisfaction
- Negotiate agreements and keep records of sales and data
- Create and process orders in a timely manner and frequently review pending orders
- Perform data entry tasks for sales figures, metrics, and other relevant information
- Report any unusual or unsafe activities to supervisors
Desired Qualifications:
- 4-year Bachelor’s degree in Business, Economics, Marketing or related field
- Knowledge of manufacturing industries (e.g. Automotive, Food & Beverage)
- Ability to work independently with minimal supervision
- Organization and attention to detail are a must
- Proficiency in Microsoft Office
- Familiarity with automation components (PLCs, etc.) is a plus but not required
- Flexible schedule and willing to work outside of Kentucky when required
- Proficiency in Japanese language is a plus but not required
- Travel is approximately 30-40%
Submit your résumé to recruiting@toa-se.com or click the button below to open an e-mail prompt. Please note which position you are applying for in the subject line of your application.